Terms and Conditions

1. Commercial Scope & Applicability

These Terms and Conditions (“Terms”) govern all interactions, quotations, pro-forma invoices, purchase orders, distribution agreements, and consulting arrangements entered into with Triven Biomedicals Private Limited (“Company”). Engaging in commercial transactions or submitting orders constitutes acceptance of these Terms.

2. Regulatory & Licensing Pre-requisites

Pharmaceutical, medical, and regulated food trade is conducted strictly in adherence to the Drugs and Cosmetics Act (1940), CDSCO regulations, the Food Safety and Standards Act (FSSAI 2006), and the Foreign Trade Policy (DGFT).

• Buyer Due Diligence: Regulated pharmaceuticals are supplied only to verified institutions, hospitals, or wholesale license holders possessing valid Form 20B/21B or equivalent regional jurisdiction permits.
• Export Compliance: International transactions require destination market registrations, valid certificates of pharmaceutical products (COPP), free sale certificates (FSC), or compliant import authorizations.

3. Quotations, Pricing & Purchase Orders

All commercial quotes and price schedules issued by the Company are subject to written confirmation, stock availability, and specified validity windows (typically 15 to 30 days depending on raw material and currency fluctuations). Purchase orders become binding only upon mutual execution of a pro-forma invoice or formal counter-signed PO acceptance.

4. Quality Assurance, Inspection & Returns

All goods are accompanied by relevant manufacturer Certificates of Analysis (CoA), batch test reports, and regulatory documentation. Buyers are afforded a standard inspection window (typically 7 business days from port/warehouse receipt) to notify of any verifiable transit damages or batch discrepancies. Regulated cold-chain and temperature-sensitive biological items are non-returnable once custody transfer conditions are certified.

5. Intellectual Property & Brand Representation

The Triven Biomedicals trademark, emblem, graphics, website content, and proprietary trading frameworks are the exclusive intellectual property of Triven Biomedicals Private Limited. Third-party trademarks and brand names mentioned remain the property of their respective manufacturer principals and are displayed under authorized distribution relationships.

6. Limitation of Liability & Force Majeure

Neither party shall be liable for delays or non-performance caused by events beyond reasonable commercial control, including but not limited to customs embargoes, port closures, regulatory statutory amendments, natural disasters, or global freight disruptions. In no event shall the Company be liable for indirect, punitive, or consequential commercial loss.

7. Governing Law & Dispute Resolution

These Terms and any transaction dispute shall be governed by and construed in accordance with the laws of the Republic of India. Any unresolved dispute arising out of commercial contracts shall be subject to the exclusive jurisdiction of the competent courts in Gurugram, Haryana, India.